Privacy Policy
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.caletto.co.uk (the
"Site"). This Site is owned and operated by Emily Prouse. This Site is a portfolio.
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Emily Prouse and the Site's
creators. This includes, but is not limited to images, text, logos, documents, downloadable files and
anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and
not to:
Violate the intellectual property rights of the Site owners or any third party to the Site.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions,
we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right
to take any legal steps necessary to prevent you from accessing our Site.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
Digital Images;
Physical Prints; and
Package Deals.
We are under a legal duty to supply goods that match the description of the good(s) you order on our
Site.
The following services are available on our Site:
Photography.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
time you access it. This includes all products listed as being out of stock. All information,
descriptions, or images that we provide about our goods and services are as accurate as possible.
However, we are not legally bound by such information, descriptions, or images as we cannot
guarantee the accuracy of all goods and services we provide. You agree to purchase goods and
services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
cancel your order and have already processed your payment, we will give you a refund equal to the
amount you paid. You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
Credit Card; and
Debit.
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right
to cancel or reverse your transaction.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the European Union you have the right to
cancel your contract to purchase goods and services from us within 14 days without giving notice.
The cancellation period:
Will end 14 days from the date of purchase when you purchased digital content that was not
supplied on a tangible medium; or
Will end 14 days from the date of purchase when you purchased a service.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation
period. To cancel, contact us by email at hello@caletto.co.uk. You may use a copy of the
Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do
so.
The right to cancel does not apply to:
Goods or services, other than the supply of water, gas, electricity, or district heating, where
the price depends upon fluctuations in the financial market that we cannot control and that
may occur during the cancellation period;
Custom or personalized goods;
Goods that will deteriorate or expire rapidly;
Services that the customer has requested for the purpose of carrying out urgent repairs or
maintenance;
Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
Accommodation, transport of goods, vehicle rental services, catering, or services related to
leisure activities, if the contract includes a specific date or period of performance.
Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to
pay us an amount which is in proportion to what has been performed until you have communicated to
us your decision to cancel this contract. We will reimburse to you any amount you have paid above
this proportionate payment.
If you provide express consent to the supply of digital content during the cancellation period and
acknowledge that your right to cancel the contract is lost by the supply of digital content during the
cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of payment as you used for the initial purchase
unless you have expressly agreed otherwise. You will not incur any fees because of the
reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may have.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection
legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not
limit your legal rights and remedies under that legislation. These Terms and Conditions will be read
subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and
Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Emily Prouse and our directors, officers, agents, employees, subsidiaries, and affiliates will not be
liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your
use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Emily Prouse
and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims,
losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or
your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the removal
and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect users
to behave on our Site. We will notify users by email of changes to these Terms and Conditions or
post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
07745 740611
hello@caletto.co.uk
______________________________________
You can also contact us through the feedback form available on our Site.
Effective Date: 1st day of August, 2023
Cancellation Form
If you want to cancel your contract of sale with us you may use this form and email or post it back to
us at the address below.
To: www.caletto.co.uk
Email: hello@caletto.co.uk
I hereby give notice that I cancel my contract of sale of the following goods or services:
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________
Ordered on: ______________________________________
Received on: ______________________________________
Customer name: ______________________________________
Customer address:
____________________________________________________________________________
Signature (only required if you are returning a hardcopy of this form):
______________________________________
Date: ______________________________________